Amazon to hire 30,000 part-time workers
Online retailing giant Amazon has announced that it intends to hire 30,000 part-time workers in America in 2018.
There will be 5,000 jobs in Virtual Customer Service, which is a work-from-home arrangement. In this department, employees working at home will answer calls and chat with patrons. Tom Weiland, Amazon’s VP for worldwide customer service
Tom Weiland, vice-president for world-wide customer service for Amazon, said that the company’s rapid growth of customer base is why their U.S. virtual customer service program is rapidly growing as well.
The other 25,000 jobs will be at Amazon warehouses.
Part time workers who clock in 20 hours or more weekly are eligible to get benefits. One of the benefits will be a program that will pay for a big chunk of their tuition for selected courses that are considered to be “high-demand fields”. Other benefits include dental and vision insurance, life and disability insurance as well as cash incentives to help pay for medical expenses or to purchase medical insurance.
Weiland said, “There are lots of people who want or need a flexible job- whether they’re a military spouse, a college student, or a parent, and we’re happy to empower these talented people no matter where they happen to live.”
Early this year, the company announced that it will add 100,000 full-time workers in America, complete with full benefits, for the next one and a half year. Analysts think that the announcement to go on a massive hiring spree was part of an effort to repair Amazon’s contentious relationship with Donald Trump.
During the U.S. presidential campaign, Trump accused Bezos of purchasing the Washington Post to be able to influence politics. A few weeks before the election date, Bezos said that Trump’s behavior “erodes democracy around the edges”.
Fulfillment centers will be where most positions will be at while there are also opportunities in areas such as cloud technology and machine learning.
Amazon has been boosting its workforce for several years already. In 2011, it created more than 56,000 jobs, and by the end of last year, the number has grown to more than 341,000. This is the result of Amazon building dozens of warehouses so that they will be closer to customers. This cuts down on shipping costs and boosts delivery number.
Currently, Amazon has almost 40,000 part-time employees throughout America.
Weiland said, “Our work-from-home program, just like our customer-service program generally, continues to grow because the Amazon business continues to grow so fast. We just need to keep up with the pace.”
President Trump’s negative stance on immigration led to tech giants, including Amazon to rally against Trump’s executive order that disallowed entry of nationals from seven countries into America. Amazon was supportive of the suit filed by the attorney general of Washington State.
Amazon started on July 5, 1994, and is based in Seattle, Washington. It is the biggest internet retailer globally regarding market capitalization and total sales.
According to a recent report, Amazon accounts for 1 in every eight jobs in America.